Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 2–5 business days. Processing times may be longer during holidays, product launches, or periods of high order volume.
Shipping Times
Estimated delivery times are typically 3–7 business days after your order has been processed. Delivery times may vary depending on your location and the shipping carrier.
Shipping Rates
Shipping costs are calculated and displayed at checkout before your order is completed.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Incorrect Shipping Information
Customers are responsible for providing the correct shipping address at checkout. Cape Marsh Outfitters is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Delayed Packages
Once an order has been shipped, delivery times are controlled by the shipping carrier. If your package is lost or significantly delayed, please contact us and we will do our best to help resolve the issue.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible with your order number and photos of the damaged item or packaging.
Contact Us
For any shipping questions, please contact us through our website and include your order number.